I went to Danau Kota. Platinum Walk Tutti Frutti to ask for approval for interview with the owner and make an appointment with her, Ms Michelle.
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| Entrance of Danau Kota, Platinum Walk Tutti Frutti |
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| Interior of the shop |
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| Topping area and cashier |
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| Seat area outside the shop |
Yes, cause we have high quality and
healthy yogurt, but I think the price is too high for student.
2. Is the market’s population growing, remaining static, or shrinking? Is the demand for your product or service growing, remaining static, or shrinking?
3. Is the product or service a passing ”fad”, or is it a durable business idea?
8. What service and assistance will the franchiser provide? What kind of training program does the franchiser offer? How long does it last? What topics does it cover? Does the franchiser offer ongoing assistance and training?
2. Is the market’s population growing, remaining static, or shrinking? Is the demand for your product or service growing, remaining static, or shrinking?
Shirking, cause I think the price for the
product is quite expensive.
3. Is the product or service a passing ”fad”, or is it a durable business idea?
For me is a “FAD” but as long as the
quality is good, I think will be a durable business.
4. How many
years has the franchiser been in operation? Does it have a sound reputation for
honest dealings with franchises?
It has 4 to 5 years of history in
this franchise.
5. Is the
franchise international, national, regional, or local in scope? Does it involve
full-or part-time involvement?
It is an international franchise,
yes.
6. How many
franchise outlets now exist? How many will there be a year from now? How many
outlets are company-owned?
There are 50+ of outlets exist now, I
think will be 2 to 3 more after a year.
7. How many
franchisees have left the system within this past year? What were their reasons
for leaving?
10+, cause the business is shirking.
8. What service and assistance will the franchiser provide? What kind of training program does the franchiser offer? How long does it last? What topics does it cover? Does the franchiser offer ongoing assistance and training?
It taught us how to do yogurt at
start. And some history bout Tutti Frutti.
9. Will the
franchise perform a location analysis to help you find a suitable site? If so,
is there an extra charge for doing so?
No, but if it is yes, I think it
might be very expensive.
10. What
facilities and equipment are required for the franchise? Who pays for
construction? Is there a lease agreement?
Yogurt machine, the franchise owner
will pay for the construction, yes.
11. How much is
the franchise fee? Exactly what does it cover? Are there any confining fees?
What additional fees are there?
RM600,00 which cover the yogurt
machines, renovation, furniture and also cashier machine, there are no
additional fees.
12. What is the
length of the franchise agreement? Under what circumstances can it be
terminated? If you terminate the contract, what are the costs to you? What are
the terms and costs of renewal?
The agreement length is 3 years, it
cannot be terminate before 3 years, it only will inform the terms and costs of
renewal after 3 years.
13. Are you
allowed to sell your franchise to a third party? Does the franchiser reserve
the right to approve the buyer?
No, I cannot sell me franchise to any
third party, and I need approval from the franchiser.
14. Is there
national advertising program? How is it financed? What media are used? What
help is provided for local advertising?
It only advertise locally like RTM
and NTV7, to get more people to know about us.
15. What was your
greatest disappointment after getting into this business?
Cannot earn much, cause it quite
expensive for customer.
16. What are your
biggest challenges and problems?
There are not much of customers after
sometime my shop opened.
17. What do you
like most about being a franchisee? Least?
To earn more money. When there are no
customers.
18. Knowing what
you know now, would you buy this franchise again?
Yes, but I consider the location before I buying
it.
19. Do you have to buy from the franchisor or its list of suppliers?
Are there minimum purchases? Can you purchase from others? How does the pricing
from the required suppliers compare?
Yes, but there is no minimum purchase, and I get
from other. Not much different.
20. Does the management style and level of control exerted
by the franchisor fit for you? Is the loss of independence worth the potential
gains?
Yes.
Here is the photo when I and my friends having interview with the owner, Ms Michelle.
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| While having interview with Ms Michelle |
We get 20% discount for the yogurt we had after interview with Ms Michelle.
